IT Infrastructure Introduction

IT Infrastructure Services team members are primarily concerned with the operation, maintenance, development and management of the College Servers, Network, Telephony and Mobile infrastructure and associated network services including electronic mail, remote access (virtual private network), wireless networking, printing, network security, user account registration, data storage and backup.

We are also responsible for the maintenance and management of central telephone systems infrastructure, voicemail, email delivery to smartphones, such as Blackberry, iPhone, HTC.

In addition, the IT Infrastructure Services team provides high level technical support to all departments of College.

To report IT problems go to http://ithelp or email helpdesk@rvc.ac.uk or call 0207 468 5181.